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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Can't get the WIN 10 display driver for my mothers computer

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07-31-2017 02:10 PM
I can't seem to get the right drivers for this notebook's display. I upgraded it to WIN 10 and is now uses ther basic microsoft display driver. I went to NVIDIA and they sent me back here
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07-31-2017 03:20 PM - edited 07-31-2017 03:21 PM
Hi:
You should be able to use the Vista graphics driver from the support page for the dv9700 model, but it has to be manually installed.
What is the product number of the notebook?
The product number can be found on the same sticker as the serial number.
07-31-2017 03:20 PM - edited 07-31-2017 03:21 PM
Hi:
You should be able to use the Vista graphics driver from the support page for the dv9700 model, but it has to be manually installed.
What is the product number of the notebook?
The product number can be found on the same sticker as the serial number.