cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
CinSox
New member
1 0 0 0
Message 1 of 1
53
Flag Post

Cannot change screen brightness

‎06-03-2020 11:23 AM

HP Recommended
Product: ENVY 17t-ce100
Operating System: Microsoft Windows 10 (64-bit)

The F2 and F3 keys open the brightness control but as I go up and down the screen brightness does not change, Under Display settings there is not brightness control, and under the Notification panel the brightness control is grayed out.

 

This laptop was purchased new from HP Store on Jan. 31, 2020. It has NVIDIA® GeForce® MX250 (2 GB GDDR5) installed.

 

I don't believe the brightness controls have ever worked but was not a major issue until I tried to up the brightness when sitting outside yesterday.

 

2020-06-03_10-54-52.png2020-06-03_12-20-10.png

Reply
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation