Cannot change the keyboard color of my HP Omen Laptop

[JBar27]

The Omen Command Center on this recently purchased laptop does not offer the option of changing the keyboard lighting. The BIOS version is F.16-03/23/2020; Keyboard revision: 21.15

I've uninstalled and re-installed the most recent Command Center Software and there no options under OMEN LAPTOP in the software - thanks.

[Kumar0307]

Hi @JBar27

Welcome to the HP Support Community. I'd be happy to assist you.

What model HP PC are you using?

Refer to this document to know how to find the Product Name or Product Number.

Did you reinstall the Omen Command Center from the Microsoft store?

Kindly use the Store to install the app.

Your machine may NOT have that feature. Check how many colors your keyboard has now. 4 or 2? If only 2 that means your machine does not support this function. The following image shows the machine which has that function.

With the 2 zones (all red) lightning, it's either on or off only.

Kindly refer to this document for more info.

Hope this helps! Keep me posted. 

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Have a great day!