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HP Recommended
Victus by HP 15L Gaming Desktop PC TG02-0000a (4H509AV)

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 I have a laser machine that requires a camera to operate. It plugs into the computer via USB. I get this message Everytime I try and connect the camera. I can get the camera to connect if I use a different computer. I'm not sure if I have something wrong with my driver on my current computer?

2 REPLIES 2
HP Recommended

@RAH95 

 

Probably you pulled it out one day without ejecting it properly. One more thing, do you have driver for it, your computer may not know what it is and not a PnP device, please install driver for it on your computer.

 

Regards.

BH
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Thanks for the reply. We never could get the camera to work from day 1, and we could get it to work on another computer without installing any drivers.

 

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