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HP Laptop PC 15s-fq2000 (2D119AV)

Hi, Im trying to connect two external (HDMI) monitors to my laptop (HP Laptop PC 15s-fq2000), one using the HDMI port on the laptop (that works) and a second via a (HP M93491-001) Universal Multi port Hub, via the USB C port on the laptop.

Tried both monitors on Laptop HDMI port, both work, tried both in USB C Hub & neither work, unplugged monitor from laptop HDMI port, tried both in USB C Hub & neither work

BIOS, drivers & OS updates all at latest.

Any advise would be appreciated.

Thanks

Paul

1 REPLY 1
HP Recommended

Hi @PaulSmith1633,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with connecting external monitor to your Laptop.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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