Cannot switch on camera HP Laptop 15

[Babamoo]

My webcam is not working. Error message refers to a switch which I cannot find,  All drivers etc have been updated and allowances given.  

HP 15.6 inch Laptop PC 15-fd0000

HP True Vision HD Camera

This laptop is brand new 

'Your camera is reporting that it is blocked or turned off by a switch or button on your device.  PLease unblock itor turn the switch on to use it'.   

[zoey7886]

@Babamoo, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP laptop 15! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your HP True Vision HD Camera is disabled by a physical switch or a keyboard function key. Here’s how to fix it:

Check for a Physical Camera Switch

• Some HP laptops have a physical switch or shutter near the webcam. Look for a small slider around the camera area and slide it to open.

Use the Function Key

• Many HP laptops use F8 or F10 to toggle the webcam.
• Try pressing F8 or Fn + F8 (or another function key with a camera icon) to enable the camera.

Enable Camera in Settings

1. Go to Settings > Privacy & Security > Camera.
2. Ensure that "Camera access" is turned ON.
3. Scroll down and check if apps have permission to use the camera.

Enable the Camera in Device Manager

1. Press Win + X and select Device Manager.
2. Expand Imaging Devices or Cameras.
3. Right-click HP True Vision HD Camera and select Enable device (if disabled).
4. If there's an error, right-click the camera and select Uninstall device, then restart your laptop.

Reset Camera App

1. Go to Settings > Apps > Installed apps.
2. Search for Camera, click on it, and select Advanced options.
3. Click Reset.

Run the Windows Troubleshooter

1. Open Settings > Update & Security > Troubleshoot.
2. Click Additional troubleshooters.
3. Select Camera and run the troubleshooter.  

Let me know how it goes!

Take care, and have an amazing day!  

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Regards, !