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‎11-08-2023 03:08 AM

HP Recommended
Product: 15-cc5xx
Operating System: Microsoft Windows 10 (64-bit)

Bonjour,

Hier, après deux écrans noirs successifs, j'ai mon HP Pavilion laptop 15-cc5xx qui à dorénavant un affichage graphique de base !

j'ai effectué les tests proposés par HP. Ils me sortent que le Contrôle de la mémoire vidéo étendue de Intel(R) HD Graphics 620 est en erreur.

Pourriez-vous me dire ce que cela signifie (carte graphique HS ?) ?

A l'avance merci,

Bien sincèrement,

Ludovic

Category:
1 REPLY 1

‎11-08-2023 12:19 PM

HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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