Change display color temperature

[keithatrochdale]

Hi

I also need to know how to change the Kelvin display setting, please can you help me too?

I have Chechen all you suggested above, but I just want to adjust the Kelvin display setting.

Please could you ask one of your colleges if you do not understand what a Kelvin display setting is.

many thanks

keith

[Echo_Lake]

@keithatrochdale
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the product number of your device? Use this link to find it: https://support.hp.com/us-en/document/ish_2039298-1862169-16  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
• Just to ensure you're wanting to know how to change computer display settings?

Keep me posted for further assistance.

[keithatrochdale]

Hi

Envy  17-ca0576na

I want to use it with my datacolor SpyrderX elite, this provides colour correction form monitors used for photography.

It is not a question of changing display settings but allowing the Spyder to change the screen profile,  screen temperature, colour balance, brightness, contrast etc.

thanks k

[Echo_Lake]

@keithatrochdale
Thank you for posting on the HP Support Community.

I would suggest conatc our HP SmartFriend team helps you solve a wide range of technical problems for your PC or tablet. SmartFriend connects you with agents who can remove viruses, improve PC or tablet performance, solve software errors, and connect your devices to a wireless network.

Click here: https://www8.hp.com/us/en/services/consumer/smartfriend-overview.html to reach HP SmartFriend team.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[keithatrochdale]

Hmm seems you don't have much knowledge.

Thanks for passing the buck, surely you have people there who know the answer, rather than sending me on another wild goose chase!

Really this is not very helpful and I have waited days for nothing.

Have a nice day.

[Echo_Lake]

@keithatrochdale

Thank you for posting back. 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community.

[JessikaV]

Hello,

Make sure your permissions are set correctly

To manage your download devices and make sure the license for the app is synced with the license of the computer, use the following instructions.

1. In Windows 10, search for and open Store.
2. In the Windows Store, click the More icon  , and then select Settings.
   
3. Scroll down the window to Offline Permissions, turn on Make this PC the one I use to run some games or apps that have limited licenses, even when I'm offline, and then click Manage your devices.
   
4. Follow the on-screen instructions.

JessikaV
HP Support Community Administrator