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‎08-21-2024 01:32 PM

HP Recommended
Product: HP ZBook Power 15.6 inch G9 Mobile Workstation PC IDS Base Model
Operating System: Microsoft Windows 11

Good evening, I have a problem.

I need to use a device connected via USB Type-C Thunderbolt (through a USB-C to DisplayPort 1.4 adapter), and to make this device work, I need the graphics card that manages the laptop's screen and the external display of this device to be the same. The problem is that I’ve tried every possible method, but I can’t get Windows to manage the graphics with the dedicated graphics card (RTX A2000 8GB); it keeps using the integrated Intel card. I even tried disabling the Intel graphics card, but now the display is managed by the basic Windows video driver. Even in the BIOS, it doesn’t allow me to use only the dedicated graphics card, but only offers a hybrid setting. I need to force this configuration.
I cannot use internal graphic cards for both, but have to use just the dedicated one. How can I do it?
Thank you for your help and advice.

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