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‎01-01-2020 07:04 PM

HP Recommended
Product: Chromebook x360
Operating System: Chrome OS

I bought my Chromebook December 19th and since the day I purchased it the touchscreen has never worked properly. It's like the calibration is inaccurate. I can't find any information on how to fix it...

7 people had the same question
1 REPLY 1

‎02-22-2020 05:48 AM - edited ‎02-22-2020 05:49 AM

HP Recommended

I found my touchscreen would keep sending spurious scroll and touch events, making the device impossible to use. The hardware is "HP Chromebook x360 14-da0000na" https://store.hp.com/UKStore/Merch/Product.aspx?id=5GS70EA&opt=ABU&sel=NTB

 

For me, personally, the touchscreen was a bonus I didn't need. So I was happy to learn I could disable it and use the Chromebook anyway, although I'm disappointed with the reliability of the hardware. 

 

These instructions helped me. They activate 'Debugging Keyboard Shortcuts' in chrome://flags/#ash-debug-shortcuts and then after a restart you can use Search+Shift+T to toggle the Touchscreen on and off (and Search+Shift+P to toggle the touchPad) 

https://www.groovypost.com/howto/disable-the-touchpad-on-a-google-chromebook/

 

It completely disables the Touchscreen, but also prevents the spurious events.

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