• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-09-2019 04:19 AM

HP Recommended
Product: `HP Envyifp
Operating System: Microsoft Windows 10 (64-bit)

Every few days my HP Envy laptop will operate "on its own". Small circles appear on the screen and at that point I no longer have any control. Data will be cut and pasted in excel and has really caused chaos in my work. E-mails, extra windows, etc will open and I can't  do anything until the circles stop appearing. Rebooting doesn't solve the issue. I've tried removing the mouse and reinstalling; I've tried simply turning the mouse off... there seems to no correlation to anything. It has taken me almost 10 minutes just to type this small blurb due to this issue. Any help is greatly appreciated.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.