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06-26-2023 09:26 PM
When the notebook computer is at a 144HZ Refresh rate, it shrinks or closes the open application window. The win11 Taskbar will flash like a refresh, but this is not the case at 60HZ
Win11 version:22621.1848
Graphics devices1: Intel(R) Iris(R) Xe Graphics 31.0.101.4146 (2/22/2023)
Graphics devices2:NVIDIA GeForce RTX 4050 Laptop GPU 31.0.15.3623 (6/8/2023)
Solved! Go to Solution.
Accepted Solutions
06-29-2023 01:30 PM
Hi @z-libralion,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Victus By HP 15.6 Inch Gaming Laptop 15-Fa1000 (771S5AV). Not to worry I will help you to get a resolution to resolve the issue.
Since when are you facing this issue?
Have you made any changes post that this issue was raised?
Please try the following Troubleshoots steps.
Step 1
1. Turn off the Unit.
2. Disconnect the AC adapter.
3. Remove any discs from the disc drive.
4. Remove memory cards from the card reader slot.
5. Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
6. Disconnect the AC adapter press and hold the power button for approximately 15 seconds.
7. Reconnect the AC adapter, and then turn on the computer.
Step 2
Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit
Step3
The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice and then you may get a Pop-Up CMOS Check and it will restart the unit
Even if you don't get a Pop-up restart the unit manually after 3 attempts.
Also, try updating the computer:
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates:
1) In the search box, type, and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
06-29-2023 01:30 PM
Hi @z-libralion,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Victus By HP 15.6 Inch Gaming Laptop 15-Fa1000 (771S5AV). Not to worry I will help you to get a resolution to resolve the issue.
Since when are you facing this issue?
Have you made any changes post that this issue was raised?
Please try the following Troubleshoots steps.
Step 1
1. Turn off the Unit.
2. Disconnect the AC adapter.
3. Remove any discs from the disc drive.
4. Remove memory cards from the card reader slot.
5. Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
6. Disconnect the AC adapter press and hold the power button for approximately 15 seconds.
7. Reconnect the AC adapter, and then turn on the computer.
Step 2
Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit
Step3
The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice and then you may get a Pop-Up CMOS Check and it will restart the unit
Even if you don't get a Pop-up restart the unit manually after 3 attempts.
Also, try updating the computer:
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates:
1) In the search box, type, and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.