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HP Recommended
HP Pavilon15-bc003ng
Microsoft Windows 10 (64-bit)

Hello,

 

Since a couple of weeks, my laptop display is not showing the colour red. When I connect an external display via HDMI cable, the colours are showed correctly. 

 

All updates are made.

 

kind regards

 

pbauer

1 REPLY 1
HP Recommended

@pbauer

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

Since the colors are showing on the external display then this is an issue with the Laptop screen and the Laptop needs to be serviced

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you
 

KrazyToad
I Am An HP Employee

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