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‎03-22-2022 10:26 AM

HP Recommended
Product: HP ENVY Laptop PC 14-eb0000 (167S1AV)
Operating System: Microsoft Windows 10 (64-bit)

Compatibility between HP Laptop Envy 14 & Monitor HP 27f 4K

Category:
3 REPLIES 3

‎03-22-2022 12:15 PM

HP Recommended

Hi @CVDB1 

 

yes, you have HDMI and DisplayPort™ 1.4  (USB-C)  compatibly  4K.

 

HDMI v2.0a supporting: up to 4096 × 2160 @ 60 Hz with HDCP 2.2

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‎03-22-2022 12:17 PM

HP Recommended

@CVDB1 

 

Your machine has 1 Thunderbolt™ 4 with USB4™ Type-C® 40Gbps signaling rate port which supports DisplayPort™ 1.4. It also has HDMI 2.0 port. Your monitor has HDMI; DisplayPort ports therefore in terms of  connectivity they are compatible.

 

Regards.

BH
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‎03-22-2022 02:26 PM

HP Recommended

I bought these two devices about 4 months ago and since the first days, the connection between the two devices is suddenly lost about once a day, but sometimes even 5 or 6 times a day without any reason. The two devices are not moved, there is no start of another software. Everything works normally but suddenly, no connection. I have to disconnect and reconnect the cable three to four times and then it works again. HP already gave me a new cable and a new monitor, and even replaced the whole motherboard of the laptop. Still the same problem. Does anybody have this same problem with these two devices and windows 10?

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