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HP Recommended
HP 470 17 inch G10 Notebook PC (772L3AV)

I have a HP 470 17 inc G10 notebook PC and would like to find out if it is compatible with HP E14 G4 portable monitor before i commit to purchasing one.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @JJoe1 

 

Welcome to the HP support community.


I understand you you want to know about the display compatibility. I'm here to help you today.

 

Your computer supports HDMI port to connect the external monitor  where as the monitor you looking to purchase is HP E14 G4 (14" ) Full-HD IPS Portable USB-C Monitor, which works with USB-C, hence its not compatible with your PC.

 

Your PC has these ports avaiable.

 

(2) SuperSpeed USB 3.2 Gen 1.0 Type-A ports; 5 Gbps signaling rate

(1) SuperSpeed USB 3.2 Gen 1.0 Type-C port; 5 Gbps signaling rate (data transfer only; charging or external monitors not supported)

(1) AC power input port

(1) HDMI port (cable sold separately)

(1) Headphone/microphone combo jack

 

Please refer to this link for your PC specification, Click HERE

 

You may also check the user guide : Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

 

 

Raj2111
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @JJoe1 

 

Welcome to the HP support community.


I understand you you want to know about the display compatibility. I'm here to help you today.

 

Your computer supports HDMI port to connect the external monitor  where as the monitor you looking to purchase is HP E14 G4 (14" ) Full-HD IPS Portable USB-C Monitor, which works with USB-C, hence its not compatible with your PC.

 

Your PC has these ports avaiable.

 

(2) SuperSpeed USB 3.2 Gen 1.0 Type-A ports; 5 Gbps signaling rate

(1) SuperSpeed USB 3.2 Gen 1.0 Type-C port; 5 Gbps signaling rate (data transfer only; charging or external monitors not supported)

(1) AC power input port

(1) HDMI port (cable sold separately)

(1) Headphone/microphone combo jack

 

Please refer to this link for your PC specification, Click HERE

 

You may also check the user guide : Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

 

 

Raj2111
I am an HP Employee

HP Recommended

Thank you for your reply

HP Recommended

Hi @JJoe1 

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts and If you need further assistance feel free to reach out to us.

 

Take care and have a great day ahead!

 

Raj

HP Support

Raj2111
I am an HP Employee

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