• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎09-10-2019 05:53 PM

HP Recommended
Operating System: Microsoft Windows Server 2019

Hello,

I do not even know if I am approaching this in the correct area, but it is worth a shot. My laptop screen broke today. I opened it and the hinge broke pulling the screen apart and it proceeded to smoke and shut down. I no longer have the warranty and had to purchase a new laptop. Is this other lap top worth fixing? I was told at Best Buy that this would be outrageously priced and better off to purchase new. So here I am with a new laptop, but wondering if the other one is worth saving.

1 REPLY 1

‎09-13-2019 10:16 AM

HP Recommended

@Charchar18

 

If it is an issue only with the screen, then it's definitely worth fixing. I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.