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- Computer Does Not Lock

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03-31-2024 12:22 AM - edited 03-31-2024 10:55 PM
When I put down the screen to close/lock my computer, it does not close down and keeps running. I don't find wrong with display settings or think it is a setting problem, and I just reset the system and run a diagnose for the sensors, but I still have the same problem. I can't figure out what is happening here, is it a software or hardware problem? Please help me, thank you!
04-01-2024 11:58 AM
Sleeping is a form of hibernation so closing the lid does not actually power down the laptop.
If you want it to power down, you have to change those settings to Shutdown.
I am a volunteer and I do not work for, nor represent, HP
05-23-2024 04:53 AM
Thank you WAWood!
I'm sorry for the late reply and miscommunication. I did not want to power down my laptop by closing the lid, I was trying to say that when I close the lid the system still runs (the screen doesn't even lock, like it has not sensed any changes), it is not doing what's in the setting (which is set as sleeping), and that's why I was confused.
05-23-2024 01:43 PM
See if anything in these help:
https://www.youtube.com/watch?v=Z_XoHTw1ySk
https://www.youtube.com/watch?v=ROHswizmw9E
I am a volunteer and I do not work for, nor represent, HP