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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Computer won’t turn on

Create an account on the HP Community to personalize your profile and ask a question
09-18-2026 04:53 AM
Hi, @LL4100, Welcome to the HP Support.
I will be more than happy to help you. while I am an HP employee so I am giving solutions of HP Product If you want exact resolution please mention Product Name or Model, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.
Here are the links which will help to resolve the issue:
HP Laptop Black Screen on Startup | Official HP Support Guide
Understanding HP Notebook PC Light and Beep Codes | HP Notebooks | HP | HP Support
Do keep me posted.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
RITA_R2
HP Support