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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-19-2021 04:12 AM

HP Recommended
Product: HP EliteBook 850 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello,

my new company has assigned me an HP EliteBook 850 G7 notebook I need to connect 2 external monitors an extension motality I tried to connect a monitor to the HDMI port and one to the USB-Type C through a Hub where there is a VGA and an HDMI port , if I try to connect both monitors to the Hub the notebook sees only one monitor and the signal is replicated on both monitors, while if I try to connect a monitor to the HDMI socket of the notebook and one to one of the two sockets on the Hub (VGA, HDMI) the latter remains off.

can you help me to solve this problem?

in the old company I owned an HP EliteBook 840 G6 and through the HP UltraSlim Docking station I could easily connect both monitors, I cannot understand how it is possible that on a newer notebook it is not possible so I assume it is a configuration or connection problem , has anyone encountered this problem and managed to fix it?

Greetings and thanks

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