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HP Recommended
HP Pavillion Model 14-ce0068st
Microsoft Windows 10 (64-bit)

I'm trying to connect my HP laptop to an external monitor (an HP w1907) so I can view multiple open windows at one time.  I purchased a USB-C to DVI cable but the laptop couldn't detect the monitor.  I have an Intel UHD Graphics 620 in the laptop. I know this is an older monitor, but is there a way to make this work? 

 

Thanks,

 

Eric Brown

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ffembrrt wrote:

..I purchased a USB-C to DVI cable but the laptop couldn't detect the monitor. ....


@ffembrrt 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c06030465

 

It has  1 USB 3.1 Type-C™ Gen 1 (Data Transfer Only) port which does NOT support USB-C to DVI cable. Your machine has 1 HDMI port. Any HDMI-DVI cable will work. For example

 

            https://www.jaycar.com.au/dvi-d-to-hdmi-cable-1-5m/p/WQ7407

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@ffembrrt wrote:

..I purchased a USB-C to DVI cable but the laptop couldn't detect the monitor. ....


@ffembrrt 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c06030465

 

It has  1 USB 3.1 Type-C™ Gen 1 (Data Transfer Only) port which does NOT support USB-C to DVI cable. Your machine has 1 HDMI port. Any HDMI-DVI cable will work. For example

 

            https://www.jaycar.com.au/dvi-d-to-hdmi-cable-1-5m/p/WQ7407

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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