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‎07-31-2022 10:31 AM

HP Recommended
Product: HP Laptop - 14s-fq0000na
Operating System: Microsoft Windows 11

I have the HP Laptop 14s-fq0xxx which I bought in 2021 and is running on Windows 11.

 

I've got an additional screen connected via the HDMI output socket,

 

I'd like to have a second external screen, I thought this would work using a USB to HDMI converter but apparently not. Can anyone tell me a way to get the second screen working or is it just not possible with this laptop?

 

Thanks

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4 REPLIES 4

‎07-31-2022 01:08 PM

HP Recommended
@DW46129 wrote:

... I'd like to have a second external screen, I thought this would work using a USB to HDMI converter but apparently not.

@DW46129 

 

Its specs

 

           https://support.hp.com/ee-en/document/c06706800

 

You can use a DisplayLink Certified USB-HDMI adapter to connect. Your adapter probably is not a right one. Please try one which is similar to the following

 

            USB to HDMI Adapter

 

They also sell adapters with 2 ports.

 

Regards.

 

            

BH
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‎07-31-2022 02:09 PM

HP Recommended

Thanks for the advice however I've since been told by HP themselves that my laptop will not support a second external screen.

 

You'd think this function would be made very clear in the blurb, THIS LAPTOP DOES/DOESN'T SUPPORT......

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‎07-31-2022 08:56 PM

HP Recommended

@DW46129 

 

It DOES support with a RIGHT adapter as mentioned above.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-01-2022 01:35 AM

HP Recommended

The link to the required adapter you suggested doesn't open. I've got a USB 3.0 to HDMI adapter.

HP have said it doesn't support a second additional screen so why do you think it does?

 

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