• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-05-2020 07:15 AM

HP Recommended
Product: HP Pavilion x360 - 15-dq1004na
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect two LG Monitors to extend my desktop. Connect one via HDMI port and one via USB-C port through a USB-C Hub with an HDMI port. Monitor connected to the direct HDMI port extends fine but no signal to second monitor connected to the USB-C hub.

1 person had the same question
1 REPLY 1

‎08-07-2020 06:14 PM

HP Recommended

@JMcCl Welcome to HP Community!

 

I understand that you are unable to get the display on the second monitor.

 

I have checked the specification of your product.

 

Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); It is only for the data transfer. You cannot connect the external monitor.

 

I would suggets you purchase the HDMI splitter.

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.