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‎08-28-2023 10:25 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV)

Hi, I bought a HDMI to USB C adapter to connect an external Monitor to my Spectre x360 but the laptop is not recognising the monitor whether I use the side or corner USB slots. I have tried the display settings and also rebooting without any luck. Does the Spectre need a docking station of should the HDMI to UCB C adapter work?

Many thanks. 

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8 people had the same question
1 REPLY 1

‎08-31-2023 09:51 AM

HP Recommended

@DonalM10 

 

Welcome to the HP support community.

 

I understand that you want to connect the external monitor, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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