• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-03-2022 09:46 AM

HP Recommended
Product: HP Spectre x360 - 13-ap0010na
Operating System: Microsoft Windows 11

I have the Spectre 360 laptop with USB C and USB 3.0 ports. I'm trying to connect a Z24i display, but no combination of cables and adapters seems to produce a signal. Can someone tell me what exactly I need? Thanks. 

Category:
1 REPLY 1

‎07-03-2022 02:00 PM

HP Recommended

@Euclid62 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06192658

 

It has  2x USB Type-C™ 3.1 Gen 2 (Thunderbolt™ 3, DP 1.2, PD 3.0, Data transfer, HP Sleep and Charge ) ports which support Alt mode with DP1.2.

 

I can't find available ports on your monitor

 

             https://support.hp.com/au-en/document/c03883009

 

But I belive it has 1 VGA, 1 DisplayPort 1.2 (1.1 compatible), 1 DVI-D; HDCP support on DisplayPort and DVI

 

You can use USB-C to DP adapter to connect computer to monitor.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.