• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Hi, I connected an external graphics card to the hp probook 640g1 computer and the computer does not recognize it

10 REPLIES 10
HP Recommended

It is all in the details.

 

Which brand and model of external graphics card did you connect and to which port?

 

 

Your notebook may be too far behind current technology to be compatible with an external graphics setup.

I won't know for certain until you share the requested details.  We really don't like to have to guess what you have. 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

@erico,

 

If I had to guess, @Mat535 probably used his Wi-Fi slot and connected it to a mini PCI-e external video card dock + external graphics card as explained here, for example: Solved: Hp probook 650 G1 , External Graphics Card upgrade, Will it ... - HP Support Community - 665....

 

It should work, but getting it to work can be tricky.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Hello 

I am using a Sapphire Radeon RX 6600 graphics card

And the connection to the computer is

mini PCI-E

HP Recommended

It would help if you provided actual details, instead of I have this card and the connevction is mini-PCIe.

 

That is, unfortunately, a truly general description that I really cannot picture in my head since we are talking about a laptop, not a desktop PC where the cover opens up all of the connections and more can be easily made by use of the PCIe slots.

 

Why is it that you won't provide the information that I asked for before?

How are you physically making the connections between the eGPU and the laptop.  Be specific and describe the ports at each end.

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Screenshot_2022-11-11-15-07-44-23_99c04817c0de5652397fc8b56c3b3817.jpg

IMG20221110012811.jpg

I removed the SD port and in its place I inserted a cable into the computer

 

HP Recommended

Thanks for providing some information. That is kind of a MacGyver graphics setup. I do applaud your spirit of invention. 🤔

AFAIK, that isn't an SD port,  If it is on the bottom of the PC ,it is likely to be the docking port.

SD ports are on the side of the notebook.

 

How about the connections between the video card and the PC? The other end.

 

Shoudn't it have been a USB 3 Gen 4 port at both ends?

Not all USB 3 ports are capable of passing graphics data.

 

It is unfortunate, but the manual for the notebook series does not speciify enough about the ports.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

IMG20221111232501.jpg

 

HP Recommended

How do I define in the Bios settings of the HP 640 G1 laptop that it will recognize the external graphics card I connected ? 

IMG20221111232052.jpg

HP Recommended

@Mat535,

 

You may have to connect your external graphics card to a separate monitor and making that your primary screen...

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.