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‎10-14-2023 10:58 AM

HP Recommended
Operating System: Microsoft Windows 11

I have 2018 model of HP Envy x360 (Intel i7 processor, 12GB RAM, 256 BG SSD with Windows 11 OS).  I just bought Dell 4K Monitor (S2722QS) for photo/video editing purpose.  Dell monitor has USB-3 and HDMI ports, but neither worked with my HP Envy x360 laptop.  I connected each one at a time, but the Dell monitor screen does not show any (black). Are they incompatible?

  

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1 REPLY 1

‎10-14-2023 01:24 PM

HP Recommended

@Ki-Han 

 

What is your HP Envy x360 laptop ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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