Corner screen popped out, now cracked

[BeaumanWA]

HP Pavilion x360 Convertible.
Top left hand corner of screen started to pop out.
Now it has broken corner and crack radiating across the screen.
This laptop has protective hard case cover protection top and bottom
and has been babied since new.
It's still under warranty.
Totally unacceptable for a Laptop that costs over $1K!
Have a Dell and MacbookPro and no issues AT ALL!
HP are you going to repair this as I've heard it is a common problem?

[sandytechy20]

@BeaumanWA

Welcome to the HP support community.

I understand that you are getting hinge issues with the notebook, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

[BeaumanWA]

It's not a hinge issue!
Top left hand corner of screen started to pop out.
Now it has broken corner and crack radiating across the screen.

[Treeko]

Hi @BeaumanWA 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issue.

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.

Take care and have a good day.

Treeko

HP Support