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Jayanta0000
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Message 1 of 5
1,112
Flag Post

Couldn't log in to Whatsapp web

‎12-15-2020 05:17 PM

HP Recommended
Product: Envy X360 convertible
Operating System: Microsoft Windows 10 (64-bit)

Hi, I bought an Envy X360 2-in-1 laptop (13.3 in). The laptop is ok but I couldn't scan QR code on the laptop for whatsapp web. Tried to enlarge the code, didn't work. Re-installed the whatsapp web for PC, tried the web version, nothing worked out. Did anyone have any idea what is happening or how to fix it?

 

Thanks.

8 people had the same question
4 REPLIES 4
banhien
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Message 2 of 5
Flag Post

‎12-15-2020 05:58 PM

HP Recommended

@Jayanta0000 

 

Where do you get QR code for your computer ? Do you use the following instructions ?

 

          https://gadgets.ndtv.com/how-to/features/whatsapp-web-version-qr-code-how-to-use-app-video-group-cal...

 

Regards.

BH
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andina123
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Message 3 of 5
Flag Post

‎12-22-2020 10:43 AM - last edited on ‎12-22-2020 01:31 PM by Moderator

HP Recommended

I have the same computer and the same problem. The QR code isn't loading correctly. It looks like this

[content removed]

It only works with Mozilla Firefox. Not edge or chrome.

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Jayanta0000
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Message 4 of 5
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‎12-22-2020 05:49 PM

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Thanks. It worked for me too. Infact, after logging in in firefox, now I can log in in crome or in desktop.

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toho92
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Message 5 of 5
Flag Post

‎01-05-2021 05:01 PM

HP Recommended

I have the same issue. It's working with Firefox but not with Chrome, Edge or Desktop.

In the meantime, does anyone know of a solution for using Whats App Desktop?

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