Crack on Screen

[SameetRaj]

While taking out my laptop out of my bag, it just slipped through my hand and hit the floor from a height of less than a foot and it's screen got cracked. I brought this laptop around 9-10months ago and I don't know if my limited warranty covers it or not. If no, what should I to get it repaired and how much of total expense should I expect?

[Huffer]

Well I have no good news for you sorry to say. The warranty will not cover physical damage by accidental cause. At least you are honest as I think a lot of folks drop their laptops and come on here and swear the crack "just appeared". 

Touchscreens are expensive. Minimum $250 and maybe as much as twice that. Kind of depends on whether the underlying screen panel is cracked or just the overlaid glass. Is the image distorted or blobby or just a crack across the surface and maybe the touch function not working quite right? HP does not offer just the glass as a replacement part but you can find them on eBay and then go to a ufixit of drfixit kind of place that does cell phones and tablets and they know how to replace a touchscreen glass. It is harder to do right than some other laptop repair tasks. 

If it is the glass and the screen the best thing to do is find the whole assembly. Again, these are available and the labor to do that replacement is actually a bit easier. 

Are you in the US? Need your full model or product number to figure out the exact right parts and some info to diagnose whether it is the screen or just the glass and I am willing to help you try to find the cheapest and best way out of this. 

[SameetRaj]

Yes I am in U.S. and the model number is m6-aq105dx.

Currently,  I can see complete screen with color distortion or anything.  Crack is mainly at the top right corner in the black part and regarding touch, it is working but screen gets touched through the crack line, the only line, that extend from black part to the screen part.

[Huffer]

Seems like it is probably the glass only. You mean "I can see complete screen without distortion", right?

Here is the screen assembly as a unit:

https://www.ebay.com/itm/HP-ENVY-x360-M6-AQ-Series-15-6-LCD-Touch-Screen-Complete-Assembly-Tested-L5...

Screen without plastic housing:

https://www.ebay.com/itm/HP-ENVY-x360-M6-AQ103DX-15-6-FHD-LCD-LED-Touch-Screen-Assembly-Bezel-Frame/...

Just the glass:

https://www.ebay.com/itm/New-HP-Envy-x360-15-AQ002LA-M6-AQ-15-6-Touch-glass-with-Digitizer-Assembly/...

[SameetRaj]

Can you please tell me how can disable touch for now?

[Huffer]

You can't

[SameetRaj · Accepted solution]

It's possible to disable the touch, and I did.

Regarding the links that you shared for screen assembly and glass, it mentions m6 aq-103dx but my model is m6 aq-105dx. Are you sure all those links suggest screen assemblies that are compatible for my model?

Thank you for help so far.