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‎07-23-2021 10:06 AM

HP Recommended
Product: HP 15 (2020)
Operating System: Microsoft Windows 10 (64-bit)

My HP 15 laptop hinge cracked just today after I opened it during a studio music session. The screen now makes cracking sounds when I move it and is tilting to the left a little

 

I have not once dropped the laptop nor made any changes to the frame or internals. I believe it is still under warranty since I bought it last year. 

 

Please help, is there anyway to fix this?

 

 

Category:
3 REPLIES 3

‎07-23-2021 10:14 AM

HP Recommended

Bonjour, je suis Ruddy et je suis Français Desoler pour des fautes d’orthographe lors de la traduction!

 

L’ordinateur s’est-il cassé tout seul? Si oui peut être que la garantie sera en mesure de travailler ...

 

Or parlez avec HP via WHatsapp ou messenger, puis attendez et expliquez-leur le problème.

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‎07-24-2021 06:42 AM

HP Recommended

@Zayn07

 

Welcome to HP Support Community


I would like to help


I have sent you a private message. Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎07-24-2021 07:26 AM

HP Recommended

Thanks for the tip! 

The translation was a bit rough, but I understood what you said. 

It broke when I opened the laptop lid to turn it on. I haven't closed it since 

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