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HP Recommended
Hp envy notebook
Microsoft Windows 10 (64-bit)

Just found it with a cracked screen. Maybe from a cat jumping on it when it was closed, couldn’t really have been anything else. My wife and I need this computer for work and don’t have the money to buy a new one so I’m kind of freaking out 

1 REPLY 1
HP Recommended

Hi,

Can you please provide the exact model or product number of the notebook. Here is how to find it

model

That way I can take a look at what kind of machine we are talking about.

 

Let me know,

David

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