• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-20-2019 04:31 PM

HP Recommended
Product: 15.6" HP Envy x360 15-bq051sa
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

My laptop got a crack on screen glass. I am unable to find the LCD/LED model number of my Laptop (15.6" HP Envy x360 15-bq051sa). Does anyone who about it so I purchase the relevant glass digitizer?

 

Thank you 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2019 05:16 AM

HP Recommended

Hi @NHB702

 

Refer to page# 23 and 24 of the User Manual for spare part number. 

 

You may Contact HP in your region to order this part. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-22-2019 05:16 AM

HP Recommended

Hi @NHB702

 

Refer to page# 23 and 24 of the User Manual for spare part number. 

 

You may Contact HP in your region to order this part. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.