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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Currently experiencing artifacts while moving a cursor

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04-02-2025 01:23 PM
On the screenshot you may see the area of pixels shifted to the right side and appeared on the left, it happens when a cursor moves (but not everywhere on the screen), I have 2 additional displays, but these artifacts happen on all the displays, on another one - its a pixel shift around the cursor area. I have switched to use only integrated videocard - no result, tried to reinstall discrete gpu nvidia drivers - no result. Tried to switch the power cables, played with display modes, resolutions, refresh rates - all the same and nothing changes. One interesting thing is that when I try to record this issue with a snippet tool, all goes ok just at the moment when the video recording starts... so I did that with my phone
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04-06-2025 04:11 AM
Even a full system reset was useless, so the last thing I wanted to check - if the integrated videocard is ok.
Intel® Graphics Driver 32.0.101.6732 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics - was installed exactly on the issue first occurrence date, maybe along with some other intel processor updates. I've just reduced the driver version and now everything is fine.
Hope, it will be helpful for others!
04-02-2025 05:16 PM
My Omen Transcend 14 is doing the exact same thing. Assuming its some kind of update that was pushed out but Its happening on my external monitors as well, and now I am getting notifications that my USB-C cable is incapable of supporting the monitors when this hasn't ever been an issue since purchasing my laptop.
Definitely has to be an update that was pushed as mine started happening at the same time as yours. Hoping Support will respond with a fix!
04-06-2025 04:11 AM
Even a full system reset was useless, so the last thing I wanted to check - if the integrated videocard is ok.
Intel® Graphics Driver 32.0.101.6732 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics - was installed exactly on the issue first occurrence date, maybe along with some other intel processor updates. I've just reduced the driver version and now everything is fine.
Hope, it will be helpful for others!