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- Notebook Video, Display and Touch
- Cursor Highlights instead when I try to fix typos

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04-06-2020 08:41 AM
I don't know how or why, but occasionally when I attempt to use my arrow keys or the cursor to fix a typo, it will highlight the character instead of placing the cursor there, allowing me to replace the highlighted character, not add to a word or something. Please help, this is annoying and becoming a issue as I use my computer for school now due to COVID-19.
04-11-2020 04:24 PM - edited 04-11-2020 04:25 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Did you make any changes to the settings of your PC prior to the issue?
- When was the last time it worked fine?
While you respond to that, let's try these steps:
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon
.
- Click My devices in the top menu, and then click Updates in the My PC.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
And also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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