Cursor gets bigger as soon as using touch

[AnuraConsulting]

Starting today, if I set my cursor a certain size when using the touchpad or a mouse, it stays the same. However, as soon as I use the touch display, it gets bigger.  The mouse settings don't change.  I can temporarily fix the problem by changing the mouse setting (e.g. from size 2 to 3) and then changing it back.  Following the instructions in the previous thread of the same name, I found that the (recommended) scaling for my laptop is 200%, presumably because of the high-res screen.  Maybe this is the issue... any recommendations for how to fix it?

[Max3Aj]

@AnuraConsulting, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Thanks for the detailed explanation! This sounds like a display scaling issue affecting the cursor rendering after using the touchscreen—something that can happen on high-DPI (200% scaling) screens like yours, especially in Windows 11.Here's what you can try to permanently fix or work around the issue:

Force consistent cursor size using Registry Edit

Sometimes, Windows applies different rendering rules for touch vs. mouse input. You can try locking the cursor size.

1. Press Win + R, type regedit, and hit Enter.
2. Go to:

HKEY_CURRENT_USER\Control Panel\Cursors

1. Look for values like:
   • Scheme
   • CursorBaseSize (if it exists)
2. Set the Scheme value to something standard like:

Windows Black (system scheme)

1. Then go to:

HKEY_CURRENT_USER\Software\Microsoft\Accessibility

• If there's a CursorSize entry, try setting it to your desired size (1, 2, 3, etc.).
• If missing, you can create a new DWORD (32-bit) named CursorSize.

1. Restart your computer.

Create a custom cursor scheme

Instead of using built-in scaling-dependent cursors:

1. Press Win + I → go to Settings → Bluetooth & Devices → Mouse → Additional mouse settings.
2. Go to the Pointers tab.
3. Create a custom scheme:
   • Choose your cursor icons manually.
   • Save the scheme with a name.
4. Select and apply your custom scheme.
5. Now, Windows is less likely to switch sizes unexpectedly based on input method.

Try lowering display scaling to 175% or 150%

Just to test whether the issue is tied to scaling.

1. Go to Settings → Display.
2. Change Scale from 200% to 175%.
3. Test if the issue persists when using the touchscreen.

If this resolves the issue, then it's definitely DPI-scaling-related. You can weigh whether you prefer perfect scaling or consistent cursor behavior.

Update display and input drivers

Glitches like this can be caused by outdated drivers:

1. Go to Device Manager.
2. Update:
   • Display adapters
   • Human Interface Devices → Touchscreen drivers
   • Mice and other pointing devices
3. Also check Windows Update > Optional Updates.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support