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ahmadumar
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Cursor keeps jumping to top right corner of screen

HP Recommended
Hp Spectre x360 13.3
Microsoft Windows 10 (64-bit)

Hi there, 

 

I am currently using HP Spectre x360 laptop, model: 13-ac042TU with Windows-10 (64-bit) as the OS. 

 

For a long time now, I have been experiencing this issue where the cursor keeps jumping to the top right corner of the screen. It is very annoying and slows me down. 

 

I would really appreciate if someone can help with this stupid issue. Thank you

2 REPLIES 2
Echo_Lake
HP Support Agent
HP Support Agent
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@ahmadumar

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)

BIOS default:

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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ahmadumar
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Hey, I carried out the stated steps but the problem persists. It is super annoying!

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