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‎10-16-2016 07:37 PM

HP Recommended
Product: Pavillion dv7
Operating System: Microsoft Windows 7 (32-bit)

My integrated camera is not being recognized. I tried to figure out how to turn it on but i cant figure it out! I have the HP TrueVision integrated camera. Please Help!

3 people had the same question
1 REPLY 1

‎10-19-2016 08:33 AM

HP Recommended

Hi @tmoroni1,

 

Thank you for visiting the HP Support Forums and Welcome.

 

I have looked into your issue about your HP Pavilion dv7-1245dx Notebook and issues with the WebCam not working correctly. Here is a document on WebCam troubleshooting. 

 

If that does not help I would uninstall the Cyberlink and the MediaSmart software completely and reinstall the software.

 

The CyberLink YouCam Software should be installed under Software Multimedia.


Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase.

 
Please let me know how this goes.

 

If you wish to say Thanks for my effort to help, click the Thumbs up to give me a Kudos.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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