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‎03-18-2024 12:01 AM

HP Recommended
Product: HP Pavilion Aero 13 Laptop PC 13-be2000 (767P0AV)
Operating System: Microsoft Windows 11

I have purchased my hp pavilion aero from hp.com but I received it defective unit and now company has issued DOA letter but no response from Savex tecnology from Savex tecnology i received invoice for my product 

Category:
1 person had the same question
1 REPLY 1

‎03-20-2024 10:37 AM

HP Recommended

Hi @9477767775,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the new laptop hardware and you are waiting for a replacement.

The support here is limited to troubleshooting and this issue might require one-on-one interaction to assist you further.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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