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HP Recommended
HP ENVY x360 Convertible 15m-bp1xx
Microsoft Windows 10 (64-bit)

My laptop screen is cracked (damaged) on one side. Touch is working on half part of the screen. I am out of the warranty period. Can some please suggest to me how to fix this issue?  I will need to buy a new screen.

Thank you.

Please email me on [personal info removed]

1 REPLY 1
HP Recommended

@DrAjinkya 

First of all, we do not respond via email.

 

Second, we are not HP Tech Support, so we can not provide any detail instructions for performing any hardware replacement, like a screen.  This can be very difficult and costly to do. For this information, you would need to contact an HP Repair or Service Center.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/us-en/service-center

If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.

Good Luck

 

 



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