Dark lines around screen

[jeremy1069fm]

Been having a problem where there are dim lines going all around the far edges of the screen, completely around the screen top, left, right, everywhere. I'm also noticing faint black shadows at times in some spots. Especially when the brightness is low. Is the screen about to go out? I don't usually keep the brightness very high. Usually at a level less than 5.  

As far as the dim lines, this is not the only laptop I have had this happen to. I have an old Toshiba from 2015 that has this issue. Is this normal behavior for these types of screens?  

I have done all of the basic troubleshooting. Driver updates. HP Hardware Diagnostics, checking in BIOS, all that. Same results. When I turn the brightness way up it improves a little, but it's still there. 

It is very hard to capture images of this. HP Support didn't see it when they had me use a video call on my phone, But in the attached image, it should be seen just below the mouse.

[sandytechy20]

@jeremy1069fm

Welcome to the HP support community.

I understand that you are getting dark lines on the display, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers