Dead Pixel

[Scia]

Hello,

 I had the screen of my laptop replaced under warranty by HP a few months ago as there were a few sunspots/ghost spots on it. However, there has been a dead pixel on the screen and I would like to know what my options are to have it fixed.

My laptop's model is HP Pavilion 17-cd0033na

[The_Fossette]

@Scia

I reviewed your post and I understand that there is a dead pixel on the computer screen.

Don’t worry, I assure you I will try my best to get this sorted.

Refer to the below article to understand that HP pixel policy.

https://support.hp.com/in-en/document/c00288895

Alternately, you can contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe