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‎05-04-2024 07:30 AM

HP Recommended
Product: HP ZBook 14u G5
Operating System: Microsoft Windows 11

Hi, I have a HP ZBook 14u G5 HP ZBook 14u G5 Mobile Workstation, it has an intel UHD 620 as well as a AMD wx3100 GPU, however i did a clean install of windows 11 and now the AMD GPU is no longer visible on device manager and when i try to install drivers from the HP website for the GPU, i get an error saying that non AMD graphics hardware has been detected in your system.

the Intel UHD graphics is fine and works well, just the AMD seems to be disabled somehow.
I have tried checking on BIOS and there is no option to enable the AMD GPU.

please help

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1 person had the same question
1 REPLY 1

‎06-15-2024 07:50 PM

HP Recommended

can someone help me with this issue? a workstation with no graphics is more like an atari 8bit to me

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