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HP Recommended
HP laptop 14Q-cs0017TU
Microsoft Windows 10 (64-bit)

i want to play the video games but the games doesn't running good because of the deducated video memory is less so i want to change the deducated video memory is there any method to change the deducated video memory..?my laptop has the 4167MB

but the video memory is only 128MB and this also has intel@UHD graphics 620 ,when i tried to change it through the bios but there is no option to change the video memory in the bios and there is no option for showing to go to the video settings available to do..!please help me with this i want to increse the video memory...!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Gurukiran_1822,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to increase the video memory on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that the video memory on your computer is system managed and there is no option to increase or decrease the video memory on the computer.

 

Your video system permanently grabs a specific amount of system memory for video (say 256 MB) and then it can pull additional memory from Windows as needed. So, if you ever are doing anything that requires filling up say 512 MB with video data, your system will do it on the fly. You likely do not need to increase the video memory very often, if ever, even if you are trying to play games. 

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Gurukiran_1822,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to increase the video memory on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that the video memory on your computer is system managed and there is no option to increase or decrease the video memory on the computer.

 

Your video system permanently grabs a specific amount of system memory for video (say 256 MB) and then it can pull additional memory from Windows as needed. So, if you ever are doing anything that requires filling up say 512 MB with video data, your system will do it on the fly. You likely do not need to increase the video memory very often, if ever, even if you are trying to play games. 

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Ok thank you for your fast reply 😊😊

HP Recommended

@Gurukiran_1822,

 

You're welcome!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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