Digital pen that came with laptop suddenly stopped working

[KDSchliesser]

I purchased my HP Envy laptop new a few months ago. I love it, but in the middle of working on a project where I was using the digital pen, it just stopped working. I can navigate the screen via touch, but the pen does not responds at all. I checked to make sure all the updates were current and tried to check the firmware for the pen. Nothing I tried has worked. I bought new batteries and that doesn't seem to be the problem either.

[Echo_Lake]

@KDSchliesser

Thank you for posting on the HP Support Community.

This sounds like hardware related issue with the HP Pen. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.