cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
howard182
Level 1
7 3 0 0
Message 1 of 2
195
Flag Post

Dimming Display

HP Recommended
HP laptop 17 CN0048NA
Microsoft Windows 10 (64-bit)

Battery Saver

 

Just purchased my latest Laptop from HP.  Whenever I unplug the laptop, the screen dims. Regardless of what I tick or untick in Settings, the screen still dims when I unplug as if it is in battery saver mode. Any help would be appreciated.

1 REPLY 1
howard182
Author
Level 1
7 3 0 0
Message 2 of 2
Flag Post
HP Recommended

This has now been sorted following on from a couple of hours of going round the hours with HP.

The problem seems to be connected to the BIOS. I have now returned it to HP.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation