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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Disable Clickpad Keeps Reverting Back to Active Clickpad

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07-23-2019 01:53 PM
I have followed what I think are the correct steps to disable my clickpad (because I prefer to use a wireless Logitech M510 mouse). Inevitably, after a day or so, my laptop reverts back to active clickpad. Is there a better solution?
Here are the steps I use:
Settings, Mouse, Additional Mouse Options, Clickpad Settings, Clickpad Disable, Apply, OK.
07-26-2019 10:53 AM
Welcome to the HP Support Community!
I recommend you follow the below steps to disable the touchpad.
- Click Start, type mouse in the search field, and then select the Mouse control panel program from the search results.
- On the Device Settings tab of the Mouse Properties panel, click the Disable button to turn off the ClickPad.
The ClickPad can be re-enabled when needed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
07-26-2019 11:42 AM
Thanks for the suggestion, but with my Windows 10 I can only use the steps as outlined in my original question; however, your path and my path are both very similar. When I got to the Click Pad Disable function, I noticed that I had not checked an additional box which says "Disable internal pointing device when external USB pointing device is attached". I checked that box 2 days ago and it seems to have solved the problem, but time will tell.
07-26-2019 05:10 PM
Thank you for keeping me posted.
If any other questions arise, please feel free to write back to me.
Cheers!
The_Fossette
I am an HP Employee