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Valinor77
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Disable Clickpad Keeps Reverting Back to Active Clickpad

HP Recommended
Pavilion 15-Au123cl
Microsoft Windows 10 (64-bit)

I have followed what I think are the correct steps to disable my clickpad (because I prefer to use a wireless Logitech M510 mouse). Inevitably, after a day or so, my laptop reverts back to active clickpad. Is there a better solution?

Here are the steps I use:

Settings, Mouse, Additional Mouse Options, Clickpad Settings, Clickpad Disable, Apply, OK. 

 

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,967 2,679
Message 2 of 4
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@Valinor77,

 

Welcome to the HP Support Community!

 

I recommend you follow the below steps to disable the touchpad.

  1. Click Start, type mouse in the search field, and then select the Mouse control panel program from the search results.
  2. On the Device Settings tab of the Mouse Properties panel, click the Disable button to turn off the ClickPad.

The ClickPad can be re-enabled when needed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Valinor77
Author
Level 1
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Message 3 of 4
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Thanks for the suggestion, but with my Windows 10 I can only use the steps as outlined in my original question; however,  your path and my path are both very similar. When I got to the Click Pad Disable function, I noticed that I had not checked an additional box which says "Disable internal pointing device when external USB pointing device is attached".  I checked that box 2 days ago and it seems to have solved the problem, but time will tell.

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,967 2,679
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@Valinor77,

 

Thank you for keeping me posted.

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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