cancel
Showing results for 
Search instead for 
Did you mean: 
GraniteSlate
New member
4 3 0 0
Message 1 of 8
178
Flag Post
HP Recommended

Disable touchpad when mouse is connected

Laptop
Microsoft Windows 10 (64-bit)

How do I disable the touchpad when a mouse is connected? There no longer is any option for this in Settings.

7 REPLIES 7
HP Support Agent
HP Support Agent
11,221 11,199 758 732
Message 2 of 8
137
Flag Post
HP Recommended

Disable touchpad when mouse is connected

@GraniteSlate

 

To assist you better please provide me with the complete Notebook Model or the product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

Reply
0 Kudos
GraniteSlate
New member
4 3 0 0
Message 3 of 8
124
Flag Post
HP Recommended

Disable touchpad when mouse is connected

The model is 15t-da000

Product: 3FR22AV

Thank you

Reply
0 Kudos
HP Support Agent
HP Support Agent
11,221 11,199 758 732
Message 4 of 8
102
Flag Post
HP Recommended

Disable touchpad when mouse is connected

@GraniteSlate

 

Thanks for keeping me posted

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c03882926 to help you disable the Touchpad

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
GraniteSlate
New member
4 3 0 0
Message 5 of 8
79
Flag Post
HP Recommended

Disable touchpad when mouse is connected

Thanks, KrazyToad, but this didn't work. I've tried numerous times to double-tap the upper left corner of the touchpad, restarted, tried again, but I can't find anything that will disable the touchpad short of uninstalling it which I don't want to do. Any other ideas?

Reply
0 Kudos
HP Support Agent
HP Support Agent
17,553 17,544 1,161 1,818
Message 6 of 8
54
Flag Post
HP Recommended

Disable touchpad when mouse is connected

@GraniteSlate

 

I recommend you follow the below steps and check if it helps.

  1. Open Control Panel.
  2. Click on Hardware and Sound.
  3. Under "Devices and Printers," click on Mouse.
  4. On the "Device Settings" tab, clear the Disable internal pointing device when external USB pointing device is attached option.

Or you can follow the below steps.

  1. Open Settings.
  2. Click on Devices.
  3. Click on Touchpad.
  4. Under "Touchpad," clear the Leave touchpad on when a mouse is connected option.

  5. Once you completed the steps, the touchpad will remain disabled unless you disconnect your mouse.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Reply
0 Kudos
GraniteSlate
New member
4 3 0 0
Message 7 of 8
49
Flag Post
HP Recommended

Disable touchpad when mouse is connected

Thank you, but I don't have any of these options in my settings or device manager menu; I've tried the advanced settings and everything else. I would just disable the touchpad if I could but I can't even do that. The menu choice for that is inactive.

Reply
0 Kudos
HP Support Agent
HP Support Agent
17,553 17,544 1,161 1,818
Message 8 of 8
42
Flag Post
HP Recommended

Disable touchpad when mouse is connected

@GraniteSlate

 

Follow the below steps and check if it helps.

 

Step 1: Open Device Manager. To do so, simultaneously press the Windows logo and R keys to open the Run command, type Devmgmt.msc in the box, and then press enter key.

Step 2: Once Device Manager is there on your screen, expand Test (if it’s not already), and then expand Mice and other pointing devices to see HID-compliant mouse entries.

Step 3: Right-click on the first HID-compliant mouse entry and then click the Disable option. Click Yes button when you see “Disabling this device will cause it to stop functioning. Do you really want to disable it?” warning message to disable the touchpad.

 

In most cases, disabling the first HID-compliant mouse should disable the built-in touchpad. But if the touchpad is working even after disabling the first entry, disable another HID-compliant mouse one after another.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation