Disappearing display

[lejlicak]

Hello!
I am having trouble with my HP Notebook.
I have 64-bit WIn 10.
Processor: i5 8GB;

While I work on my laptop, the screen just tends to flicker and disappear, and I am left with black screen.Temporary solution is to just fold laptop and open up again.
I have done tests for software and hardware components and everything is fine. 

[asmita6658]

Hi @lejlicak

Welcome to the HP Support Community. I'd be happy to assist you with the display issue.

Let's try these steps -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

Also, try updating the computer - 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

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