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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Discrete video not found

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03-09-2021 07:24 PM
Spectre x360 no longer sees my descrete GPU. All drives and Windows updates are applied. When running NVidia software to detect, it says no NVidia GPU found. Nothing in device manager but the onboard Intel GPU. Tried rolling back the latest Windows update with no change in the issue. It's like the hardware doesn't exist! Please help. I have tried hardware analyzers to no avail. My wife and I have the exact same laptop with the same problem. It is as though HP doesn't want to address the issue either.
BIOS ver F.31 There is noting in the BIOS that lets me select anything to do with the graphics card. Nothing in Device manager except the Intel UHD 620 with hidden items shown. We can't be the only one having this issue. Please help.
03-09-2021 09:20 PM
Its specs
https://support.hp.com/us-en/document/c05809809
which shows it ONLY has
Video graphics |
|
No Nvidia card.
Regards.
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