Dispay issue

[Praneshkolte]

hi Team,

Having display issue on my laptop screen blinking automatically after some time it recovers automatically. gone clear dispay unable to properly

regards,

Pranesh kolte

[Sneha_01]

Hi @Praneshkolte,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your laptop screen is experiencing intermittent blinking or flickering, which can be quite disruptive. Here’s a comprehensive guide to help you troubleshoot and potentially resolve this display issue:

1. Check for External Factors

Update Graphics Drivers:

• Windows:
  • Right-click on the Start button and select Device Manager.
  • Expand Display adapters and right-click on your graphics card.
  • Select Update driver and choose Search automatically for updated driver software.
• macOS:
  • Click on the Apple menu and select System Preferences.
  • Go to Software Update to check for macOS updates that might include graphics driver updates.

Test External Monitor:

• Connect your laptop to an external monitor or TV using an HDMI or VGA cable. If the external display works fine, the issue may be with your laptop’s screen or internal components.

2. Adjust Display Settings

Check Refresh Rate:

• Windows:
  • Right-click on the desktop and select Display settings.
  • Scroll down and click on Advanced display settings.
  • Check the Refresh rate and ensure it's set to the recommended value.
• macOS:
  • Go to System Preferences > Displays.
  • Hold the Option key and click on Scaled to see additional resolutions and refresh rates. Ensure the display settings are optimal for your screen.

Adjust Brightness and Contrast:

• Make sure the brightness and contrast settings are properly adjusted. Incorrect settings can sometimes cause display issues.

3. Check for Hardware Issues

Inspect the Screen:

• Look for any visible damage or loose connections. Gently press around the edges of the screen to see if the flickering changes or stops.

Check Cable Connections:

• If you're comfortable opening your laptop, check the internal cables connecting the screen to the motherboard. Ensure they are securely connected.

4. Perform Basic Troubleshooting

Restart Your Laptop:

• Sometimes a simple restart can resolve temporary display issues.

Run Built-in Diagnostics:

• Windows:
  • Some laptops have built-in diagnostic tools. Access them by pressing a specific key (like F2, F10, or Esc) during startup. Look for diagnostic options related to the display.
• macOS:
  • Restart your Mac and hold down the D key to start Apple Diagnostics. Follow the on-screen instructions to check for hardware issues.

5. Update or Reinstall Graphics Drivers

Reinstall Graphics Drivers:

• Windows:
  • Open Device Manager and expand Display adapters.
  • Right-click on your graphics card and select Uninstall device.
  • Restart your laptop, and Windows should automatically reinstall the graphics drivers.

Download Drivers from HP:

• Visit the laptop or graphics card HP website and download the latest drivers for your model.

6. Check for Software Conflicts

Boot in Safe Mode:

• Windows:
  • Restart your laptop and press F8 or Shift + F8 during startup to enter Safe Mode.
  • Check if the issue persists in Safe Mode. If not, a software conflict might be causing the problem.
• macOS:
  • Restart your Mac and hold down the Shift key to enter Safe Mode.

Check for Recent Changes:

• If the issue started after installing new software or updates, consider rolling back recent changes or uninstalling problematic applications.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support